This thoroughly revised edition of a classic book provides the latest research on facilitation and group dynamics and includes a new training program for aspiring facilitators. The book describes the profession of group facilitation, the role of a facilitator, and key elements of facilitation. It examines issues and challenges, such as how the facilitator's role is defined, cooperative processes, and ethics. The also book provides a sample program that can be used to develop facilitation capabilities through experiential learning. The book is written for facilitators, trainers, HR professionals, and consultants.

Table of Contents

Introduction. Abridged introduction to the first edition. PART 1. 1. Preparing the ground. 2. The role of the facilitator. 3. A framework for facilitation. 4. Facilitating yourself. 5. Facilitating another. 6. Facilitating a group. 7. Making interventions. 8. Shifting levels. 9. Dialogue and storytelling. 10. Getting to consensus. 11. Addressing conflict. PART 2. 1. Facilitation and the client. 2. Cooperative processes in organisations. 3. Facilitator ethics. 4. A sustainable society. 5. Facilitation and therapeutic groupwork. 6. Facilitation online. 7. Mapping the field of facilitation. PART 3. 1. Facilitator education. 2. Training programme. 3. Processes. 4. Design frameworks. 5. Other resources. Appendices. A. Earthsong Eco-Neighbourhood Body Corporate Rules. B. Hand signs. Notes. Bibliography. Index.

About the Author

Dale Hunter is a group facilitator, mediator, coach, and author in the field of facilitation. She is a director of Zenergy, a New Zealand based company providing facilitation, mediation, and coaching services to government, business, and community sectors. Stephen Thorpe is a facilitator specializing in online facilitation and a director of Zenergy. He is secretary of the International Association of Facilitators (IAF) and editor-in-chief of Group Facilitation: A Research and Applications Journal. Hamish Brown is a facilitator and registered psychotherapist specializing in psychodrama. Anne Bailey is a facilitator and a founding director of Zenergy.