– Customer review on 08/07/2008 I like the idea behind this book- I am a "feel good", intuitive manager...some of the ideas here are great, but the tone is a little American cheesey for me at times. However, the book, and the ideas it gives, could be a great tool for corporate and large business managers as well as small business owners. I did enjoy this book, but I was expect more text, rahter than examples. I think that the importance of care, and managing with the heart as well as the head, need to be emphasised more frequently than they are- so this book is, at least, a gesture in that direction- a good introduction
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