Widely recognised as a leading practical handbook on coaching, The Coaching Manual combines an understanding of coaching principles, skills, attitudes and behaviours, along with practical guidance and a comprehensive tool kit for coaches. The Coaching Manual demystifies the full coaching process, from first step to final meeting. This is the complete guide to coaching and includes: models, perspectives, skills, case studies, tips and advice.

About the Author

Julie Starr is a highly respected coach and management consultant who works with both organisations and individuals. She has over 20 years experience within business and change management focusing on the opportunity presented by people. She combines many years of coaching experience with a constant study related to human success and fulfilment, to develop coaching practices and principles that really work.

Table of Contents

Contents Acknowledgements 1 Introduction The purpose of this book What is personal coaching? Coaching in business Personal coaching: life/lifestyle A comparison of coaching and therapy Chapter summary: Introduction 2 Collaborative coaching What does collaborative coaching mean? Non-directive versus directive language Attributes of a good coach Chapter summary: Collaborative coaching 3 Coaching principles or beliefs Operating principles for coaches Maintain a commitment to support the individual Build the coaching relationship on truth, openness and trust The coachee is responsible for the results they are generating The coachee is capable of much better results than they are currently generating Focus on what the coachee thinks and experiences Coachees can generate perfect solutions The conversation is based on equality Chapter summary: Coaching principles or beliefs 4 Fundamental skills of coaching Can anyone coach? Skill one building rapport or relationship Skill two different levels of listening Skill three using intuition Skill four asking questions Skill five giving supportive feedback Chapter summary: Fundamental skills of coaching 5 Barriers to coaching Physical and environmental barriers Behavioural barriers: 'what not to do' Chapter summary: Barriers to coaching 6 Coaching conversations: the coaching path The coaching path: guiding principles Stage one establish conversation Stage two identify topic and goal Stage three surface understanding and insight Stage four shape agreements and conclusions Stage five completion/close The coaching path: make the process your own Chapter summary: Barriers to coaching 7 Coaching assignment: structure and process Four stages of a coaching assignment Stage one establish the context for coaching Stage two create understanding and direction Stage three review/confirm learning Stage four completion A framework for coaching Chapter summary: Coaching assignment: structure and process 8 Emotional maturity and coaching What is emotional maturity? Emotional maturity four competences Chapter summary: Emotional maturity and coaching 9 Becoming a coach What do we mean 'become a coach'? So you want to be a coach? Paid coach or unpaid coach? Professional coaching 'just coach' or 'coach and also '? What kind of coach are you? How do you equip yourself to be a great coach? Chapter summary: Becoming a coach 10 Summary and close Key points of learning The future of coaching Taking your learning forward Chapter summary: Summary and close Toolkit: Practising Coaching Behaviours and Building Assignments Part 1 Strengthen your skills Activity 1.1 Help someone else find their answer Activity 1.2 Meditation for non-judgement Activity 1.3 Developing deep listening Activity 1.4 Get some feedback Activity 1.5 Building a clear goal Part 2 Building blocks Building block 2.1 Coaching overview document Building block 2.2 Getting a first session started Building block 2.3 Summary of a first session Building block 2.4 Feedback interview document Index