What are the key skills needed to be a successful coach, mentor or supervisor? How can personal development be effectively facilitated? What are the ethical guidelines for practicing as a coach, mentor or organizational consultant? In the last ten years, there has been an enormous growth in the fields of coaching, mentoring and consultancy. These professions, like psychotherapy and counselling before them, are going through a phase of professionalization, with the establishment of formal standards, European bodies and standard requirements for supervision. This book provides a response to these growing demands with sections that examine: Differences and similarities between coaching, mentoring and organizational consultancy Personal and professional development that leads to sustainable change Qualities, capabilities, skills and values necessary for effective coaching, mentoring and supervision Guidelines for practice Divided into three parts the book first discusses the practice of coaching, mentoring and consultancy. A second section goes on to look at development and supervision of these roles whilst a third section addresses the wider issues of training, skills and capacities required in these roles. Throughout, information is presented in an accessible and user-friendly way which, whether they have previous knowledge of these areas or not, should enable readers to fully understand the benefits of the methods discussed.

About the Author

Peter Hawkins, founder and Chairman of Bath Consultancy Group, is a leading consultant, writer and researcher in executive coaching, organisational learning and the development of organizational culture. Nick Smith is a principal consultant with Bath Consultancy Group. He is a qualified systems psychotherapist and registered Myers Briggs practitioner, as well as being a senior associate of the Institute of Management.

Table of Contents

Acknowledgements Preface Golden threads of practice Section one: Coaching, mentoring and organizational consultancy Introduction to section one Coaching Mentoring Team coaching Organisational coaching and consultancy Creating a coaching culture Section two: Development and supervision Introduction to section two The development of coaches, mentors and consultants Coaching, Mentoring and consultancy: why, what and how Seven-eyed process model of supervision Supervising in groups and peer groups Shadow consultancy of consultant teams Section three: The skills and capacities for coaches, mentors, consultants and supervisors Introduction to section three Developing key skills for coaches, mentors and consultants and supervisors The key qualities or capacities Ethical capacity Supervision across the difference: transcultural supervision Conclusion: Polishing the professional mirror Appendix one: APECS ethical guidelines Appendix two: EMCC guidelines on supervision Appendix three: AFS code of ethics and good practice Appendix four: International coach federation code of ethics Appendix five: Deference threshold Resources Bibliography Feedback request Index