Recent studies show that life skills coaching, executive coaching and business coaching are all effective ways of achieving sustainable growth, change and development in an individual, group or organization. "The Coaching at Work Toolkit" is the first comprehensive, practical resource for coaches in the use of the theories, tools, techniques and practices that affect learning and change. This book offers coaching tools and psychology-based techniques and is a much-needed guide to understanding the practice of coaching and applying the theories and language associated with it. The employment of life skills coaching, executive coaching and business coaching is being heralded as the way to create organizations of the future. Anyone interested in achieving their best and staying ahead of the competition should read this book. Through the use of case studies, practical instructions and application guidelines, the authors have provided models, principles and techniques that enable professional coaches to achieve breakthrough results. For the past ten years the authors, first as practitioners and then as educators, have worked closely with colleagues across the globe to develop coaching techniques that produce positive, measurable, lasting change. This book builds upon the success of the authors' first general coaching reference "The Complete Guide to Coaching at Work". This title is focused on the nature of coaching, coaching models and frameworks, and the competencies for successful coaches. Suzanne Skiffington and Perry Zeus have trained hundreds of coaches around the world. Through their internationally renowned coach training school, 1 to 1 Coaching School they have worked with established and new coaches, professionals and managers/leaders of organizations, consultants, groups and the academic community.

Table of Contents

About the authors Preface PART ONE Coaching-the new technology for learning and change Chapter 1 Coaching at work today Chapter 2 Change in organisations Chapter 3 The coaching process-guidelines and protocols PART TWO Coaching tools and techniques Chapter 4 Assessment issues and profiles RChapter 5 Personality as a coaching tool Chapter 6 Taking ownership Chapter 7 Self-awareness Chapter 8 Dialoguing Chapter 9 Working with self-limiting beliefs Chapter 10 Dealing with emotions Chapter 11 Overcoming resistance Chapter 12 Non-verbal communication Chapter 13 Relaxation, meditation, visualisation and trance states Chapter 14 Problem-solving techniques Chapter 15 Role-playing Chapter 16 Journalling and mind-mapping Chapter 17 Evaluation PART THREE Practice management and future trends Chapter 18 Establishing and marketing a coaching practice Chapter 19 Future trends and issues in coaching Glossary Bibliography Index

About the Author

Perry Zeus is an executive corporate coach, management consultant, management trainer and mentor. Suzanne Skiffington is a departmental clinical psychologist at the University of Q.L.D. She holds various tutoring and lecturing positions including guest lecturer at Sydney University on executive coaching. Both authors conduct Master Coach workshops in Australia, the US, Asia, New Zealand and the UK. They are both co-principals of the Coaching Resource Centre Hometown: Perry Zeus - Southport, Queensland Australia Suzanne Skiffington - Sydney, New South Wales Australia