Keyte, a consultant on the application of lean manufacturing strategies, and Locher, a lean enterprise consultant, offer a step-by- step approach to applying lean initiatives to the administrative and office environment in this guide for readers who want to improve their production support activities within their order-to-cash value stream. They sh

Table of Contents

Chapter 1 - Applying Value Stream Mapping Throughout the Enterprise Chapter 2 - Getting Started: Mapping Office Value Streams Chapter 3 - Identifying Office Waste Chapter 4 - ABC Design's Lean Transformation in the Production Area Chapter 5 - Assessing the Office Current State Chapter 6 - Designing the Current State map for ABC Design Chapter 7 - Thinking Lean at the Functioning Level Chapter 8 - Designing a Future State Chapter 9 - Designing ABC's Future State Chapter 10 - Achieving Future State Appendix