About the Author

Wendy S. Becker , PH.D Wendy is an industrial-organizational psychologist who teaches Human Resource Management and Motivation, Productivity, and Change Management in UAlbany's School of Business. W. Mark Dale, MBA Mark is currently the Director of the Northeast Regional Forensics Institute (NERFI) at the University at Albany, State University of New York providing education in forensics biology, chemistry, and computer science.