Table of Contents

Contents: Foreword; Introduction; Overview of the generations; Millennials; Expectations and values; Building relationships; Psychological contracts; Organizational structure, culture and training; Recruitment and retention tactics; Managerial styles; References; Index.

About the Author

Dr. Robert G. (Rob) DelCampo is an Associate Professor in the Department of Organization Studies, University of New Mexico, holding the Rutledge Endowed Professorship in Management. He serves as Editor-in-Chief of Administrative Sciences and Associate, Editor of The Business Journal of Hispanic Research and was recently named to New Mexico Business Weekly's "40 Under 40" top young professional list and one of Albuquerque The Magazine's "15 People Who Will Change Albuquerque". Rob has published or presented over 75 papers and is the author of 5 books. He has consulted for over 25 Fortune 500 companies including Ford, Home Depot, Dell and Intel. Rob earned a Ph.D. from the W. P. Carey School of Business at Arizona State University, and holds MBA and undergraduate degrees from the University of New Mexico in Albuquerque. Lauren A. Haggerty attended the University of New Mexico earning degrees in Accounting (BBA) and Organizational Behavior/Human Resources (MBA). Currently, she works in Student Affairs where she deals with Millennials on a day-to-day basis. Meredith Jane Haney attended the University of New Mexico where she attained a bachelor's in Business Administration with a focus in Accounting. She earned her MBA concentrating in Management Information Systems, Information Assurance, and Organizational Behavior/Human Resources from the Anderson Schools of Management, University of New Mexico. Lauren Ashley Knippel graduated with her bachelor's in Business Administration with a focus in Human Resources and Organizational Leadership from the Anderson Schools of Management, University of New Mexico. She attained her MBA concentrating in Strategic Planning.

Reviews

'With the vast differences among generations in the workplace, this book is a must read to be fully informed. Not only will you learn about the characteristics of the generations, you will leave with a better understanding of how to manage these generations. Quick and interesting read, I highly recommend it.' - Donna Maria Blancero, Editor of The Business Journal of Hispanic Research ’...There is an extensive reference list and considerable in-text referencing...There is also a good index. The layout is attractive, and it is well written...The book is easy to read, and the authors offer insights which will help managers and workers to understand others and work together better. The advice on managerial styles is useful...Managing the Multi-Generational Workforce is thought provoking...it catches the attention by providing new insights and suggesting good practice...’ Julia Long, The Australian Library Journal