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Joan Lambert has worked closely with Microsoft technologies
since 1986 and in the training and certification industry since
1997. As President and CEO of Online Training Solutions, Inc.
(OTSI), Joan guides the translation of technical information and
requirements into useful, relevant, and measurable resources for
people who are seeking certification of their computer skills or
who simply want to get things done efficiently.
Joan is the author or coauthor of more than three dozen books about
Windows and Office (for Windows, Mac, and iPad), video-based
training courses for SharePoint and OneNote, and three generations
of Microsoft Office Specialist certification study guides.
Joan is a Microsoft Certified Professional, Microsoft Certified
Trainer, Microsoft Office Specialist Master (for all Office
versions since Office 2007), Microsoft Certified Technology
Specialist (for Windows and Windows Server), Microsoft Certified
Technology Associate (for Windows), and Microsoft Dynamics
Specialist.
Joan currently lives in a small town in Texas with her simply
divine daughter, Trinity; an ever-growing menagerie of dogs, cats,
fish, and frogs; and the DeLonghi Gran Dama super-automatic
espresso machine that runs the house.
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