Introduction to Express Exec
Introduction to Operations and Technology
Definition of terms: What is Operations?
The Evolution of Operations
The E-Dimension
The Global Dimension
Operations: The State of the Art
Operations Success Stories
Key Concepts and Thinkers
Resources
Ten Steps to Making Operations Work
Frequently Asked Questions (FAQs)
Index
George Green was as a manager at British Rail from 1973 to 1986, much of the time in Operations Management. Since then, he has run his own training consultancy, specializing in people and operations management.
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