Taking the mystery out of Six Sigma implementation, this easy-to-understand reference in the popular "Demystified" series teaches the methods of Six Sigma, explains their applications, and tests expertise without confusing statistics and formulas. Expert Paul Keller and Six Sigma guru Tom Pyzdek describe helpful tools for Six Sigma teams, identifying their uses, limitations, and application during multiple stages of DMAIC. They also outline additional tools for full effectiveness and provide necessary calculations and assumptions.

About the Author

Paul A. Keller is the vice president and senior consultant with Quality America, a Six Sigma consulting, training, and publishing firm. Tom Pyzdek is a leading Six Sigma consultant and author, a Fellow of the American Society for Quality, and a recipient of the society's "Edwards Medal" for outstanding contributions to the field. He is the author of The Six Sigma Handbook.