This text is directly relevant for students on HND, degree and professional courses. It covers the whole range of activities necessary for the analysis, design and implementation of computer-based information and data processing systems. The authors emphasize the role of people, management and quality issues, and consider practical and business realities. The text includes: a chapter that draws on the expertise of leading practitioners looking towards future developments; an extended case study, including more human aspects of a company, relating theory to real business experience; material on ethics and the BCS code of conduct; and more material on the power and value of information and its role in providing a company with competitive advantage.

Table of Contents

1. The Context for Analysis and Design 2. Approaches to Analysis and Design 3. Communicating with People 4. Building better systems 5. Project Management 6. Systems Analysis: Concepts 7. Systems Analysis: Planning the Approach 8. Systems Analysis: Asking questions and collecting data 9. Systems Analysis: Recording the Information 10. Object Orientated Methods 11. Systems Analysis: Modelling Systems Behaviour 12. Systems Analysis: Meeting Business Requirements 13. From Analysis to Design 14. Systems Design: Information Security 15. Systems Design: Human-Computer Interface 16. Systems Design: System Interfaces 17. Systems Design: Logical Data Design 18. Systems Design: Files 19. Systems Design: Databases 20. Systems Design: Physical Data Design 21. Systems Design: Data Communications 22. Systems Implementation 23. Change Management 24. The future of Systems Analysis and Design Case Studies Index Further Reading List Web References ISEB Qualifications Explained