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Working in the Financial Services Industry
http://www.fishpond.com.au/Books/Working-the-Financial-Services-Industry-Kay-Waters/9781442510241
By
Kay Waters
| Rating: | | | Format: | Paperback, 3rd Revised edition Edition | | Published In: | Australia, 01 October 2009 |
This book has been written specifically to help students develop the necessary skills and knowledge to embark upon a successful career in the financial services sector in a clerical or administrative role. Includes: current information on industrial relations and occupational health and safety; case studies at the end of each chapter based on workplace simulations that demonstrate how the theory is applied in business. |
Table of ContentsPart 1: Working in financial services - 1. The financial services sector; 2. About organisations; 3. Working for an organisation; 4. Working effectively. Part 2: Communicating in the workplace - 5. About communication; 6. Doing research; 7. Writing memos, emails and letters; 8. Writing reports; 9. Getting your writing right; 10. Giving a presentation. Part 3: Working with others - 11. Working in a team; 12. Working with customers. Part 4: Working safely - 13. Health and safety in the workplace.
| Publisher: | Pearson Education Australia (TAFE) | | ISBN: | 1442510242 |
| EAN: | 9781442510241 |
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