About the Author

Beverly Kaye is the founder and CEO of BevKaye&Co. She is a recipient of ATD's Distinguished Contribution to Workplace Learning and Performance Award and ISA's Thought Leader Award.

Sharon Jordan-Evans is president of the Jordan Evans Group. She has worked with organizations like American Express, Boeing, Disney, Lockheed Martin, Cheesecake Factory, Monster.com, MTV, PBS, Sony, and Universal Studios. She and Beverly Kaye are also the coauthors of Love It, Don't Leave It and Hello Stay Interviews, Goodbye Talent Loss.

Reviews

“The future of work actually has little to do with technology, AI, or algorithms. It’s all about people, organizations, and how we manage people within those organizations. Bev and Sharon’s book will guide and advise leaders at all levels in making the right people-focused decisions. Readers will find specific and practical ideas to help them be more inclusive and empathetic leaders.” —Josh Bersin, global industry analyst

“To be a great team, you need outstanding players. The authors show you how to engage your outstanding players and keep them on your team for a long time.” —Mike Krzyzewski, Head Coach, Duke University Men’s Basketball

“The principles laid out in Love ‘Em or Lose ‘Em offer opportunity for people committed to advancing true equity and inclusion in their businesses.” —Liji Thomas, Head of Diversity and Inclusion, Southern California Edison

“A passionate book about how to deal with the most vexing problem organizations now confront – attracting and retaining the best talent. With knowing wit and practical intelligence, Kaye and Jordan-Evans give us elegant solutions and engaging examples. Based on a solid foundation of broad-based research, Love 'Em or Lose 'Em will give you a sense of urgency, a renewed faith in your own leadership abilities, and delight that you took the time to read and use it.” —Jim Kouzes, coauthor of The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University

“The future of work actually has little to do with technology, AI, or algorithms. It’s all about people, organizations, and how we manage people within those organizations. Bev and Sharon’s book will guide and advise leaders at all levels in making the right people-focused decisions. Readers will find specific and practical ideas to help them be more inclusive and empathetic leaders.”  —Josh Bersin, global industry analyst

“To be a great team, you need outstanding players. The authors show you how to engage your outstanding players and keep them on your team for a long time.” —Mike Krzyzewski, Head Coach, Duke University Men’s Basketball

“The principles laid out in Love ‘Em or Lose ‘Em offer opportunity for anybody committed to advancing true equity and inclusion in their businesses. The future of inclusive organizations lies in mitigating bias across talent management practices, and this book provides key practices to consider. Kudos to Bev Kaye and Sharon Jordan-Evans for timeless wisdom on retaining and engaging talent!” —Liji Thomas, Head of Diversity & Inclusion, Southern California Edison 

“This sixth edition is a strong “shout out” to the importance of using a diversity and inclusion lens as leaders practice effective engagement and retention strategies.  Bev and Sharon say, “Love ‘Em practices support both engagement and inclusion.”  Inclusion must be practiced in parallel with Love ‘Em efforts or you risk losing key members of your diverse workforce.  Read this book if you want tips for how to include, engage and retain your talent.” —Julie O’Mara, Board Chair, The Centre for Global Inclusion

“It’s no wonder this book has had a 20-year life.  The twenty-six practices that Bev and Sharon describe continue to give any leader at any level the “how tos” of engagement and retention.” —Marshall Goldsmith, New York Times bestselling author of Triggers, Mojo, and What Got You Here Won’t Get You There.

“Our global strategy is based on recruiting and developing the best talent.  Retaining and engaging that talent globally is crucial to every manager’s business goals.  Love Em or Lose Em is their playbook.”—J. Craig Mundy, Senior Vice-President, Ingersoll Rand

“I’m a big fan of the ‘stay interview’ and its power; nothing speaks louder than a manager who genuinely cares. That’s just one great idea from this latest edition of Love ’Em or Lose ’Em, which should be at every manager’s fingertips!”—Rebecca Ray, Senior Vice President of Human Capital, The Conference Board

"The biggest challenge facing organizations today is keeping their good people. Love 'Em or Lose 'Em can help you build a productive and healthy organization that people will not want to leave." —Ken Blanchard, coauthor, The One Minute Manager® and The 3 Keys to Empowerment

“Talent matters. Few dispute this truth. But keeping great talent continues to challenge many companies. This marvelous book offers specific tools and hundreds of examples of how to care for people. Love ’Em or Lose ’Em is the best treatise available on retaining talent.” —Dave Ulrich, Professor, Ross School of Business, University of Michigan, and coauthor of HR from the Outside In: Six Competencies for the Future of Human Resources

“You just have to love Love ’Em or Lose ‘Em. This charming, clever, practical, and user-friendly book is a great desk-side coach for anyone who manages people.” —Rosabeth Moss Kanter, Harvard Business School, author of Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time

“Kaye and Jordan-Evans offer a user-friendly, practical guide that reflects the realities of diversity. Love 'Em or Lose 'Em challenges managers not to simply accept the loss of employees, but rather embrace responsibility for the critical tasks of developing and retaining talent.” —The late Dr. Roosevelt Thomas, Jr., author of Redefining Diversity and Beyond Race and Gender