Table of Contents

Preface PART I . THE NATURE OF OPERATIONS STRATEGY. 1. Operations Strategy - The Two Perspectives 2. The Content and Process of Operations Strategy 3. Time, Trade-offs and Targetting PART II. THE CONTENT OF OPERATIONS STRATEGY 4. Configuring Operations Capacity 5. Capacity Dynamics 6. Supply Network Relationships 7. Supply Network Behaviour 8. Process Technology - Definition and Characteristics 9. Process Technology - Choice and Implementation 10. Operations Organisation and Role 11. Operations Development and Improvement 12. Product and Service Development and Organisation PART III . THE PROCESS OF OPERATIONS STRATEGY. 13. Operations Strategy and 'Fit' 14. Operations Strategy and 'Sustainability' 15. Operations Strategy and 'Risk'. Index