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The Certified Six SIGMA Black Belt Handbook
Elsewhere $199.94 $53.34
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Measuring Customer Satisfaction and Loyalty
 $116 with Free Shipping!
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The Logical Thinking Process
 $149 with Free Shipping!
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The Quality Toolbox
The Quality Toolbox

By Nancy R. Tague

Paperback (USA), January 2005
 $149 with Free Shipping!
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Establishing a Culture of Patient Safety
 $51.29 with Free Shipping!
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Lean for Service Organizations and Offices
Elsewhere $61.75   $54.56 
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Office Kaizen
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Office Kaizen 2
Elsewhere $59.45   $43.69 
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Customer Centered Six Sigma
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ISO 9001:2008 Explained
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Root Cause Analysis
 $101 with Free Shipping!
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Innovation Generation
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An Approach to Quality Improvement That Works
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Implementing Design for Six SIGMA
$44.76
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The Certified Quality Engineer Handbook
The Certified Quality Engineer Handbook
Hardback (USA), October 2008
Elsewhere $120.07 $53.51
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The Certified Quality Process Analyst Handbook
 $119 with Free Shipping!
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