Help Desk - About Fishpond.com.au
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23rd December - Holiday Deliveries
For orders due to arrive within the next couple of weeks, please allow a few extra working days for delivery due to possible delays caused by the upcoming Christmas and New Year holidays. Wishing you and your family a safe and happy holiday! The Team at Fishpond
Easter and ANZAC break
Most of our staff are taking time off, but we will still be able to answer some urgent queries. Australia Post is also taking a break, so please allow some extra time for your orders to arrive next week before contacting us. Have a safe and happy Easter and ANZAC break.
Easter Macbook Pro Giveaway
Simply click through to our website, complete any purchase and leave your order number or email firstname.lastname@example.org.
7th April - Checkout Our Latest Giveaway
Simply place an order on Fishpond, leave your order number on Facebook or email it to email@example.com.
5th April - Congratulations to Our iPad 2 Winner!
Congratulations to Nicole Masters! She is the very excited winner of our iPad 2 giveaway. This will be on its way to you soon, Nicole - we're sure you are going to love it! Check out your inbox or our Facebook page for details of our latest competition.
March 28th-Chance to Win a iPad 2, Entry Ends This Weekend!
Simply complete any purchase and leave your order number on this link CLICK ME or email firstname.lastname@example.org.
8th March - Our iPod touch winner is..Andrea McCloughen!
Congratulations to Andrea, the winner of our iPod touch giveaway last week Our Marketing team are busy getting this week's give away sorted, so check your inbox for details. I can give you a hint..it starts with Apple..and ends with Macbook Pro!
2nd March- Neil Meyers is the lucky winner of our iPad Competition!
Congratulations to Neil Meyers, who is the winner of the iPad give away! Enjoy your new iPad. Keep checking in for more great give aways! We are giving away an iPod touch (4th Generation) this week-look out for the details in your inbox!
2nd March - Lost Helpdesk Emails from 3pm Yesterday
An email error that occurred meant that our helpdesk did not receive any customer emails between 3pm yesterday and 1pm today. Please send us your enquiry again if you emailed us during this time. We apologise for the inconvenience.
17th January - Delivery Delays to Queensland
Australia Post have advised that mail delivery to flood affected areas in Queensland has been severely delayed.To view the latest updates, please visit Australia Post. We appreciate your patience while mail backlogs are being cleared.
Can't find the answer to your question?Send us an email and we'll respond within 24-48 hours.
Previous helpdesk announcements
View the old announcements.