Help Desk - Ordering & Shipping
Why can't my order be delivered to a PO Box?
There are a couple of common reasons an item can't be delivered to a PO Box and a physical street address must be used on checkout.
1) The item is a restricted or dangerous product for transport.
2) The courier being used cannot deliver to a PO Box.
To buy these types of items, use a physical street address for delivery instead of a PO Box.
Can't find the answer to your question?Send us an email and we'll respond within 48 hours.
14 December Holiday deliveries
For orders due to arrive within the next couple of weeks, please allow a few extra working days for delivery.
Possible delays may occur due to the upcoming Christmas and New Year holidays.
Wishing you and your family a safe and happy holiday.
The Team at Fishpond