Help Desk - Ordering & Shipping

Can I return a SmartSell item?

Items purchased from SmartSell can be returned for a full refund less shipping charges within 30 days of the item being shipped.

To return an item please contact us detailing your reason for this return.

Can't find the answer to your question?

Send us an email and we'll respond within 48 hours.

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More questions about Ordering & Shipping


14 December Holiday deliveries

For orders due to arrive within the next couple of weeks, please allow a few extra working days for delivery.

Possible delays may occur due to the upcoming Christmas and New Year holidays.

Wishing you and your family a safe and happy holiday.

The Team at Fishpond