Help Desk - Ordering & Shipping
How does an e-Gift work?
An e-Gift is a PDF which includes the details of the product you have bought, such as the title, description and image, plus you are able to add a personalised message. The e-Gift PDF will be emailed to you as soon as you complete your order.
If you order a present for someone a bit late, or you're not sure whether the gift will arrive in time, you can give the recipient the e-Gift so they know what is on its way to them!
Can't find the answer to your question?Send us an email and we'll respond within 24 hours.
5/4/17 - Delivery Delays in Queensland & Northern NSW
Customers are advised to expect mail and parcel delivery service disruptions across Queensland and northern NSW.
Tropical Cyclone Debbie has resulted in significant damage and road closures due to weather conditions.
Delivery will be attempted when it is safe to do so, however customers may experience delays.
We extend our best wishes to everyone affected by this event and regret any inconvenience caused to our customers.
View the old announcements