Help Desk - Payment and Pricing

I have a voucher code, how do I use it?

If we've sent you a discount voucher that you would like to redeem, you can do this on the "Payment Information" page of check out.

Simply add an item to your shopping cart and proceed through check out as usual. On the page that asks for payment, enter the voucher code in the "Gift Vouchers/Discount Coupons" box and the voucher will be deducted from the order total.

If you have placed an order before, you may be taken through express check out. You can still enter your voucher code by clicking 'Edit' next to Payment Method on the final "Review & Place Order" page of check out.

You can get our latest coupons and other special offers by signing up to Fishpond Newsletters.

Voucher code not working? Remember to check the voucher terms to see if there is a minimum order value and expiry date. Note that only one coupon can be used per order.

Can't find the answer to your question?

Send us an email and we'll respond within 24 hours.

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5/4/17 - Delivery Delays in Queensland & Northern NSW

Customers are advised to expect mail and parcel delivery service disruptions across Queensland and northern NSW.

Tropical Cyclone Debbie has resulted in significant damage and road closures due to weather conditions.

Delivery will be attempted when it is safe to do so, however customers may experience delays.

We extend our best wishes to everyone affected by this event and regret any inconvenience caused to our customers.

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