Help Desk - Ordering & Shipping

What does 'Order Delayed Staff Checking' mean?

This means a supplier has not shipped your title so we are manually checking and reordering for you, a new estimated arrival date will be displayed shortly.

We apologise for this short delay.

Can't find the answer to your question?

Send us an email and we'll respond within 48 hours.

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More questions about Ordering & Shipping

Announcements

14 December Holiday deliveries

For orders due to arrive within the next couple of weeks, please allow a few extra working days for delivery.

Possible delays may occur due to the upcoming Christmas and New Year holidays.

Wishing you and your family a safe and happy holiday.

The Team at Fishpond