Table of Contents

About the author xi Acknowledgements xiii Introduction xv Part I: Understanding culture 1 1 What is culture? 3 2 Why organisations should take culture seriously 19 3 Aligning culture and strategy 33 Part II: Above the line culture 65 4 Above and below the line cultures 67 5 Below the line stages: dead cultures 99 6 Below the line stages: dying cultures 103 7 Below the line stages: disabled cultures 109 8 Crossing the line: a shift in perspective 119 9 Above the line cultures: stable 125 10 Above the line cultures: successful 131 11 Above the line cultures: excelling 139 12 A glimpse behind the curtain: consciousness and culture 151 Part III: Elevating culture 157 13 Cultural buoyancy devices 159 14 Leaders worth following 165 15 Work worth doing 175 16 Cultures worth contributing to 187 Part IV: Culture planning 197 17 Preparing to plan 199 18 Culture plan 1: purpose 203 19 Culture plan 2: identity 205 20 Culture plan 3: values 209 21 Culture plan 4: capability 213 22 Culture plan 5: behaviour 215 23 Culture plan 6: environment 219 24 Culture plan example 227 25 A final word of encouragement 233 26 Next steps 235 Bibliography 237 Index 239

About the Author

Michael Henderson is a corporate anthropologist and has 30 years' experience consulting to organisations to enhance their workplace culture. Michael has studied traditional and organisational cultures in over 40 countries and has written numerous books on values and culture. Michael has studied traditional and organisational cultures in over 40 countries and has written numerous books on values and culture.