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Analytics at Work


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Table of Contents

Table of Contents Preface and Acknowledgements Chapter 1 What It Means to Put Analytics to Work Part 1 The Analytical DELTA Chapter 2 Data Chapter 3 Enterprise Chapter 4 Leadership Chapter 5 Targets Chapter 6 Analysts Part 2 Staying Analytical Chapter 7 Embedding Analytics in Business Processes Chapter 8 Build an Analytical Culture Chapter 9 Review Comprehensively Chapter 10 The Analytical Journey: Meeting Challenges Along the Way Chapter 11 Toward More Analytical Decisions and Better Results Appendix The DELTA Journey

About the Author

Thomas H. Davenport, a chaired professor at Babson and an Accenture Fellow, has a well-established reputation on the business implications of technology and has authored, co-authored, or edited 12 books - 8 with Harvard Business Press. Three of the books have been best-sellers. Jeanne G. Harris has worked with analytics, decision support and business intelligence at Accenture for over 23 years and headed the consulting practice in that area for the firm for several years. She is now Executive Research Fellow and Director of Research for the Accenture Institute for High Performance Business. She would be able to marshal client examples, ideas from consultants and marketing support from Accenture (and its many alliance partners) for this book. Robert Morison leads research for nGenera (formerly the Concours Group), is co-author of Workforce Crisis and has co-directed the Business Analytics Concours research program for the past two years.


"Harvard Business School Press, Davenport in particular, has produced some excellent books on competitive analytics and the like, with good case studies..." - ZD Net

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