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The Australian Consumer Law


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Part A: Preliminary Matters - 1: History, Adoption and Implementation of the ACL; 2: Policy Objectives of the Australian Consumer Law; 3: Definition and Key Concepts. Part B: General Consumer Protections - 4: Misleading or Deceptive Conduct; 5: Unconscionable Conduct; 6: Unfair Contract Terms. Part C: Specific Protections - 7: Specific False or Misleading Representations; 8: Specific Unfair Sales Techniques; 9: Consumer Guarantees; 10: Consumer Agreements; 11: Product Recall, Safety Standards, Safety Bans and Notices; 12: Liability of Manufacturers for Goods with Safety Defects. Part D: Enforcement and Remedies - 13: Public Enforcement; 14: Private Enforcement; 15: Remedies Relating to Guarantees.

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