Stephen Frost is the CEO and Founder of Included, and works with clients worldwide to embed inclusion into their decision making. He teaches at various business schools and was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games. He is also the author of The Inclusion Imperative and co-author of Inclusive Talent Management (both published by Kogan Page). Raafi-Karim Alidina is a Consultant, Data and Product Lead at Included, where he draws on his background and research in behavioural insights to design and implement interventions to improve equality, diversity, and create inclusive cultures in organizations.
"This book, by two real thought leaders in the field, provides a
comprehensive, well-researched, and highly accessible guide to
leaders and managers, as well as HR practitioners, on how to create
genuine inclusion from top to bottom. The lessons everyone can
learn will help drive more sustainable and responsible business,
but also opportunity and fairer access to work for all which is
good for wider society."
*Peter Cheese, Chief Executive, CIPD*
"Frost and Alidina have set out a holistic, step-by-step guide on
how to build an inclusive organization. It is a must read for
diversity and inclusion practitioners, leaders and future leaders
who want to understand how they can ensure that they can make a
difference."
*Simon Fillery, former Head of Inclusion, Bank of England*
"This book gives clear tangibles on how to take action, and how to
deliver in a way that is effective and most importantly
sustainable. It provides multiple pathways to an inclusive
organization and a solid framework for getting there. I highly
recommend this book to anyone looking to make a confident step in
developing a more inclusive organization and culture."
*Claire Camara, HR Director, Co-op*
"This is the go-to book for inclusion 3.0 and how to truly have a
culture of respecting and embracing difference in a positive way.
This book will get you one step closer to organizational change and
improve the 3 C's: our companies, cultures and colleagues."
*John Athanasiou, Director of People, HarperCollinsPublishers*
"Frost and Alidina know the research and they understand how
organizations work, from the boardroom and c-suite to mid-level
management to frontline employees. This book will help
organizational leaders think about what they can do personally and
strategically to seize the opportunities and overcome the
challenges of inclusion in today's diverse workplaces."
*Hannah Riley Bowles, Senior Lecturer in Public Policy and
Management, and Co-Director of the Women and Public Policy Program,
Harvard Kennedy School*
"While inclusion's significance is imperative, its implementation
is not always obvious. Frost and Alidina provide the skills to
accomplish this and, much more importantly, the practical,
financial, and humanitarian reasons why it should be embraced.
Building an Inclusive Organization is a call to action and a
veritable survival guide for organizations and businesses seeking
to remain relevant in the decades to come. This book is a master
class for diversity and inclusion."
*Brooke Ellison, Assistant Professor of Health and Rehabilitation
Sciences, Stony Brook University*
"Working with Stephen on some of the ideas that he articulates in
this fascinating and important book has genuinely changed the way I
think. But more importantly it has changed what I do. It's the most
compelling thing that I've experienced about inclusion and
diversity, both as an employer and a television producer."
*Diederick Santer, CEO, Kudos*
"Steve and Raafi have written a book that not only makes a powerful
case for why we need to build inclusive organizations, but tells us
how to do so in very practical ways. Running Fulbright founded on
the premise of fostering mutual cultural understanding between
peoples worldwide, it is essential we embrace these ideas and this
gives me and my board a clear road map to a more inclusive
future."
*Penny Egan, Executive Director, US-UK Fulbright Commission*
"Stephen Frost has been a wise companion and guide on Wellcome's
still-unfinished journey towards becoming a more inclusive
organization. His low-key but practical approach has helped to make
diversity and inclusion a natural part of the decision-making
process. My leadership team colleagues and I have learnt volumes
about the impact of our behaviour and the benefits of thinking
differently. We have a long way still to go, and I hope that our
steps and missteps featured in this book will help others to make
progress more swiftly."
*Mark Henderson, Director of Communications, Wellcome Trust*
"The authors of this terrific book are kind enough to say that the
senior people in Wellcome 'get it'-that we get the importance of
diversity and inclusion both in achieving our mission and in how we
achieve it. Before I met Steve and Raafi, I barely realised there
was so much I did have to get, but working with them over the last
18 months has transformed the way Wellcome thinks and the way I
think. This book sets out the authors' message persuasively and
clearly, and will be essential reading for the largest funder or
university as well as for the newly-fledged lab head."
*Jim Smith, Director of Science, Wellcome Trust*
"This book provides a step-by-step approach for both leaders, HR
professionals, and D&I officers on how to understand and lead
organizational change towards more diversity and inclusion. There
is lots of practical advice, grounded in good theory, both on
inclusive leadership behaviours as well as on systems and
structures. This makes the book a must-read for any CEO, business
owner, or HR professional working with this agenda."
*Kristian Villumsen, CEO, Coloplast*
"This book is a must have guide for HR professionals working with
inclusion & diversity. It gives you concrete advice on how you work
with behavioural change as well as all the HR systems. All together
an inspiring book that helps you drive the I&D agenda and
create sustainable change."
*Stine Fehmerling, Head of D&I, Coloplast*
"What I like most about Building an Inclusive Organization is that
it goes beyond just their case studies and translates lessons from
those into action. I would definitely recommend this book to anyone
looking to make their organization more inclusive."
*Rebekah Martin, Head of Reward and Diversity, AstraZeneca*
"This book is excellent. It is a roadmap for the next iteration of
what D&I should look like. It is clear, concise, practical and
full of useful takeaways at the end of each chapter. If you work in
an organization, at any level, and you care about what you do, you
should read this book."
*Linzi McDonald, Pro Bono and Responsible Business Manager,
Kingsley Napley*
"This book describes D&I the way it should be and is an
unexpectedly gripping read, from the first case study to the last.
It contains valuable guidance around how to be creative and brave,
yet ultimately practical."
*Cindy Godwin, Global Leader – Diversity, Inclusion and Social
Responsibility, AlixPartners*
"Being inclusive and embracing diversity are ideals that many of us
passionately subscribe to, but translating that belief system to
actions that lead to inclusion is actually trickier that we would
all like to admit. Building an Inclusive Organization raises a
healthy dose of self-awareness. But more importantly, this book
helps us think logically and practically about minimising the
impact of both conscious and unconscious bias, in a very effective
but simple way; it encourages small but impactful interventions. I
absolutely recommend it!"
*Amy Moore, Director of Awards, US-UK Fulbright Commission*
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