Table of Contents

Acknowledgments Introduction List of Union Acronyms Chanter 1. Behavioral Science and Union Effectiveness Chapter 2. Union Participation: A Model Chapter 3. Organizing and Retaining Members Chapter 4. Union Member Orientation and Socialization Chapter 5. Political Action Chapter 6. Grievance Procedures Chapter 7. Information and Communication Strategies Chapter 8. Union Image-Building Chapter 9. Union Culture Chapter 10. Union Leadership Chapter 11. Conclusion References Index

About the Author

Paul F. Clark is Head and Professor in the Department of Labor Studies and Employment Relations at Penn State University. He is the author, editor, or coeditor of several books, including Building More Effective Unions and Collective Bargaining in the Private Sector, both from Cornell.

Reviews

"Building More Effective Unions provides some very useful frameworks for looking at factors that motivate workers' participation, and it offers some very practical suggestions about how organizational environments can be influenced."-Journal of Industrial Relations (reviewing the first edition) "Building More Effective Unions provides us with a splendid account of the multiple facets of unions' activities and opportunities for union restructuring."-Transfer (reviewing the first edition) "Building More Effective Unions succeeds at linking behavioral research findings to the practical problem of increasing participation. It will therefore prove useful to academics studying this pervasive problem and union practitioners working to improve their organizations."-Industrial and Labor Relations Review (reviewing the first edition) "Paul Clark has taken years of behavioral science studies about unions and applied them to the modern-day challenges faced by organized labor. While I was the manager for the UniServ Program at the National Education Association (NEA) the book was an integral part of the training we provided for newly hired UniServ directors. It is an excellent resource on organizing issues, retaining members, building proper union culture, political action communication, and grievance procedures."-George Apaliski, National Education Association "Building More Effective Unions is full of first-rate, evidence-based, practical information on how to engage members in ways that build greater commitment and loyalty to the union. Every union would benefit from the ideas in this excellent book."-Mary Lehman MacDonald, Director, AFT Healthcare "I use the Paul Clark book every chance I get. It is an excellent account of what unions are doing to transform themselves. His approach delights students from various unions and backgrounds. I have used the book in over fifty courses and sections and will continue to use it often."-Greg Giebel, First Provost, National Labor College "We use Paul Clark's Building More Effective Unions as the text in our Member Mobilization Course during our Business Managers Leadership Academy. Paul Clark offers a lot of practical and commonsense advice for union officials who are looking for ways to get members interested and involved in their unions. LIUNA is committed to improving member involvement in our union, and we use Building More Effective Unions to teach techniques that work."-James M. Warren, Director, LIUNA (Laborers) Education Department