Acknowledgments ix

Introduction 1

Part 1 What Effective Leaders Should Know 3

1 Chaos Refines Us 5

2 You Are Designed to Win 21

3 All Chaos Is Not Alike 41

4 Purpose Is Your First Responsibility 51

5 People Don’t Obey the Laws of Physics 71

6 Order Is Easier to Create Than Keep 87

Part 2 What Effective Leaders Should Do 113

7 Build a Habit-reinforcing System 115

8 Set Vision 131

9 Prioritize Change 145

10 Balance Running and Changing 157

11 Get Results through Teamwork 173

12 Get Everyone Innovating 185

13 Prepare Their Team for the Future 195

Part 3 What Effective Leaders Should Be 205

14 Someone Who Cares 207

15 Honest and Open 217

16 Someone Who Builds Oneness 231

17 Takes Ownership 245

18 Someone Who Masters Mentoring 255

Epilogue 267

Learning Resources 269

About the Author 271

Index 273

About the Author

GARY HARPST is a bestselling author, keynote speaker, and teacher. A successful software entrepreneur, he has been recognized as one of the Top 100 United States-based thought-leaders on management and leadership by Leadership Excellence magazine.

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