1 Business strategy and objectives
2 Investigate situation
3 Consider perspectives
4 Analyse needs
5 Evaluate options
6 Define requirements
7 Manage change
Postscript - which techniques do I really need?
James Cadle has been involved in business systems for over thirty years, initially with London Transport . Debra Paul is the Managing Director of Assist Knowledge Development. She jointly wrote the best-selling BCS publication Business Analysis. Paul Turner is a Director of Business & IS Skills and Assist Knowledge Development.
A master class in linking theory to practice. Full of tips and examples that will lead to a significant improvement in the quality of business analysis. Indispensable to new and experienced practitioners involved in business change. Put your name in this book before someone "borrows it"! -- James Archer * Royal Borough of Kensington and Chelsea *