Table of Contents

Part I: Business Driven PMO Insights and TechniquesSection 1-PMO MandateChapter 1: Why PMOs FailChapter 2: PMO Survey FindingsChapter 3: Project Management Community Mind-Set All WrongChapter 4: Case Study Example of PMO FailureChapter 5: Techniques for Establishing a PMO MandateSection 2-PMO Business AcumenChapter 6: Project AcumenChapter 7: Portfolio AcumenChapter 8: Dashboard AcumenChapter 9: Methodology AcumenChapter 10: Maturity AcumenSection 3-PMO FutureChapter 11: Perspectives on the PMO DomainChapter 12: Perspectives on PMO Manager Career PathsPart II: Business Driven PMO Success StoriesSuccess Story #1: Strategic PMO at the Greek Prime Minister's Office, Panos Agrapidis, GreeceSuccess Story #2: e-Government Program, Suhail AlAlmaee and Mounes Rashid Shadid, Saudi ArabiaSuccess Story #3: Thomson Reuters Aranzadi, Juan Arraiza, SpainSuccess Story #4: British American Tobacco, Marion Blake, United KingdomSuccess Story #5: An American Benefits Administration Organization, Harlan Bridges, United StatesSuccess Story #6: SIVECO Romania SA, Jimmy Char, RomaniaSuccess Story #7: An American Insurance Company, Luis Crespo, United StatesSuccess Story #8: International Facility Management Association, Jennifer Drai, United StatesSuccess Story #9: A Global 10 Company: The Consolidated PMO, Richard Eichen, United StatesSuccess Story #10: Dubai Roads & Transport Authority Laila Faridoon, United Arab EmiratesSuccess Story #11: Baker Hughes Incorporated, Ricardo Ferrero, Spain, and Kathie Mitchell, AustraliaSuccess Story #12: Tryg, Ole F. Holleufer, DenmarkSuccess Story #13: A Nigerian Telecoms Company, Henry Kazalma-Mantey, NigeriaSuccess Story #14: Tyco Flow Control, Wai Mun Koo, SingaporeSuccess Story #15: Ericsson Korea Project Office, Yechie Labay, KoreaSuccess Story #16: RACE Consulting LP, Vanessa Matsas, GreeceSuccess Story #17: A South African Financial Services Company, Colin Anthony McCall-Peat, South AfricaSuccess Story #18: ABS Nautical Systems, Christopher McCourt, United StatesSuccess Story #19: ON Semiconductor, Frank R. Myers, United StatesSuccess Story #20: Fujitsu Sweden, John O'Neill, SwedenSuccess Story #21: National Insurance Company, Frank Parth, United StatesSuccess Story #22: IBM Branch Office 120, Mark Price Perry, United StatesSuccess Story #23: ING Central and the Rest of Europe, Henny Portman, NetherlandsSuccess Story #24: Consulting for the Pharmaceutical Industry, Patrick Richard, CanadaSuccess Story #25: NAVMISSA, Andrew Wilson and Karen Krause, United StatesSuccess Story #26: A Global SW and IP Networking Product and Service Provider, Troy Youngnickel, MalaysiaSuccess Story #27: PartnerRe, Erhard Zingg and Martin Kuepfer, SwitzerlandEpilogue

About the Author

Mark Price Perry is an internationally recognized expert in PMO setups.

Reviews

"This is a MUST READ book for all PMO Managers. The information contained in this book is useful for anyone that interacts with the PMO-executives, managers, and others involved in projects within an organization. It provides a clear understanding of the value a PMO can provide, the knowledge required to determine the PMO purpose, and how to create a PMO driven by business needs." -Rita Swan, PMP (IT / SAP Project Manager); "Business Driven PMO Success Stories describes how results-oriented PMOs can have profound effects on organizations of any size. The approach Perry outlines transcends geography, industry, and technology, and is a must read for those wanting to optimize business results achieved from their PMO." -Jim C. Park, VP of Services, Tait Communications; "The importance of the business driven PMO approach can be no greater than in the project-rich developing nations of the world. Perry provides a new and much needed focus and understanding of how PMOs can be of tremendous value to businesses and organizations of all shapes and sizes." -Deji Jemiyo, Managing Partner, Jeman Consulting