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Business Model Generation


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Table of Contents

1 Canvas Definition of a Business Model 14 The 9 Building Blocks 16 The Business Model Canvas 44 2 Patterns Unbundling Business Models 56 The Long Tail 66 Multi-Sided Platforms 76 FREE as a Business Model 88 Open Business Models 108 3 Design Customer Insights 126 Ideation 134 Visual Thinking 146 Prototyping 160 Storytelling 170 Scenarios 180 4 Strategy Business Model Environment 200 Evaluating Business Models 212 Business Model Perspective on Blue Ocean Strategy 226 Managing Multiple Business Models 232 5 Process Business Model Design Process 244 Outlook Outlook 262 Afterword Where did this book come from? 274 References 276

About the Author

Alexander Osterwalder (Lausanne, Switzerland;; is a speaker,workshop facilitator and strategy consultant to organizations in 20countries on all continents. Besides his speaking engagements, Dr.Osterwalder focuses on executive training in the domain of businessmodel development and innovation. He writes a popular blog onbusiness model innovation at that use the business strategy described in BusinessModel Generation include 3M, Ericsson, IBM, Telenor, Capgemini,Deloitte, and many more. Yves Pigneur, PhD, (Lausanne, Switzerland; is a professor of business andhead of the Information Systems Institute of the University ofLausanne, Switzerland. He has held visiting professorships atGeorgia State University in Atlanta, Hong Kong University ofScience and Technology, and University of British Columbia inVancouver. Dr. Pigneur is the chairperson of several conferences(IFIP, ISDSS, AIM). His research has been published in over fiftybooks, refereed journals and conference proceedings.


an impressivelycomprehensive compendium of many of the most current ideasconcerning the structure and development of businesses.'(, May 2011). ... this handbook islikely to prove an excellent help for evaluating businessmodels . (, July2011).

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