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CCNA Collaboration Official Cert Guide Library


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Table of Contents

Exam 45 TOC

Part 1: Voice Perspectives
1. Traditional Voice vs. Unified Voice
2. Understanding the Pieces of Cisco Unified Communications
3. Understanding the Cisco IP Phone Concepts and Registration

Part 2: Cisco Unified Communications Manager Express and Cisco Unity Express
4. Getting Familiar with CME Administration
5. Managing Endpoint and End Users with CME
6. Understanding the CME Dial-Plan
7. Enabling Telephony Features with CME
8. Understanding Cisco Unity Express

Part 3: Cisco Unified Communications Manager
9. Getting Familiar with CUCM Administration
10. Managing Endpoint and End Users with CUCM
11. Understanding the CUCM Dial-Plan
12. Enabling Telephony Features with CUCM
13. Enabling Mobility Features with CUCM

Part 4: Cisco Unity Connection, CUCM IM and Presence, and Cisco Telepresence
14. Voicemail Integration with Unity Connection
15. Enabling CUCM IM and Presence
16. Understanding Cisco Telepresence

Part 5: Voice Network Management and Troubleshooting
17. Common CME Management and Troubleshooting Issues
18. Common CUCM Management and Troubleshooting Issues
19. Unity Connection and CUCM IM and Presence Management and Troubleshooting

Part 6: Final Preparation
20. Final Preparation

Appendix A. Answers to the Do I Know This Already? Quizzes
Appendix B. Exam Updates
Appendix C. Memory Tables
Appendix D. Memory Tables Answer Key
Appendix E. Study Planner

Exam 46 TOC

Part I: Video Fundamentals
1. Introduction to Video Communications
2. Legacy Video Infrastructure Overview
3. Video Standards Overview
4. Cisco Video Solutions History and Evolution

Part II: Cisco Business Video Solutions
5. Describing Cisco Video and Content Delivery
6. Describing Cisco Video Surveillance
7. Describing Cisco Collaboration

Part III: Cisco Unified IP Phones, Collaboration Desk Endpoints, and Cisco Jabber
8. Describing and Installing Cisco Unified IP Phones, Collaboration Desk Endpoints, and Cisco Jabber
9. Configuring Cisco Unified IP Phones and Cisco Jabber

Part IV: Cisco TelePresence Endpoints
10. Describing Cisco TelePresence Endpoint Characteristics and Installation
11. Configuring Cisco TelePresence CTS Software-Based
12. Configuring Cisco DX650 Endpoints
13. Configuring Cisco DX70 Endpoints
14. Configuring Cisco DX80 Endpoints
15. Configuring Cisco TelePresence TC Software-Based Endpoints
16. Cisco Legacy Edge Architecture
17. Cisco Expressway Edge Architecture
18. Operating and Troubleshooting Cisco TelePresence Endpoints

Part V: Final Preparation
19. Final Preparation
Appendix A. Answers to the Do I Know This Already? Quizzes
Appendix B. Numeric Reference Tables
Appendix C: Memory Tables
Appendix D: Memory Tables Answer Key
Appendix E: Study Planner

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