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Foreword by Rebecca L. Ray ix The Authors xi Introduction xvii PART ONE Toward a Coaching Culture: Creating and Managing Coaching Programs 1 ONE The Rise of Coaching in Organizations 5 Amy Lui Abel, Sherlin V. Nair TWO Assessing Your Organization?s Need for Coaching 29 Emily Hoole THREE Creating an Integrated Coaching System 49 Douglas D. Riddle FOUR Evaluating Coaching Interventions 81 Jennifer Habig, Emily Hoole FIVE Managing Coaches 113 Johan Naude, Patrick Stichelmans PART TWO Coaching Guidance for HR Leaders 145 SIX Coaching the Derailing Leader 149 Erica Desrosiers, J. Ross Blankenship SEVEN Developing High-Potential Leaders 173 Kevin O?Gorman EIGHT Coaching at the Top 191 Candice C. Frankovelgia NINE Coaching Your Business Partner 217 Florence Plessier, Monica Bortoluzzi TEN Cross-Cultural Coaching 241 Lize A. E. Booysen ELEVEN Coaching in Context: The Individual in Relation to Organizational Culture 289 Elizabeth C. D. Gullette TWELVE Ethical Considerations for the Human Resource Coach 311 Maggie Sass, Barbara Fly-Dierks PART THREE Special Applications of Coaching 335 THIRTEEN Coaching for All: Creative Leadership Conversations with Peers 339 Philomena Rego, TZiPi Radonsky, Lyndon Rego, Patrick Williams FOURTEEN Mentoring for Leadership Development 347 William A. Gentry FIFTEEN Executive Coaching for Onboarding 383 Robert Elsey, Douglas D. Riddle SIXTEEN Team Coaching 399 Elizabeth C. D. Gullette SEVENTEEN Senior Team Coaching 437 Douglas D. Riddle EIGHTEEN Transforming Organizations: Coaching and Guiding Senior Teams 457 John B. McGuire, Candice C. Frankovelgia NINETEEN Coaching beyond the Organization 495 Joel F.Wright References 523 Name Index 561 Subject Index 569
DOUGLAS D. RIDDLE is global director of Coaching Services at the Center for Creative Leadership. He also serves as senior advisor to the Harvard Institute of Coaching. EMILY HOOLE is group director of Global Research and Evaluation for the Center for Creative Leadership. ELIZABETH C. D. GULLETTE is vice president in Leadership & Organizational Effectiveness at Alix Partners and previously served as senior faculty and coaching practice leader at the Center for Creative Leadership.