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The Change Mindset
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Table of Contents

    • Chapter - 00: Introduction;
    • Chapter - 01: What is Transitional Change and Why is it Prone to Failure?;
    • Chapter - 02: Our Shared Human Experience as a Metaphor for Leading Change;
    • Chapter - 03: Person, Passion, Permission, Purpose: The Four Tenets of Powerful Change Leadership;
    • Chapter - 04: Building a Change Mindset Through Courage & Empathy;
    • Chapter - 05: The FAIL Behaviours - Transition Traps & How to Recognize Them;
    • Chapter - 06: The SPARK Practices - Transition Triggers & How to Use Them;
    • Chapter - 07: The Transitions Masterclass - Dreamers, Drivers, Shapers & Sherpas;
    • Chapter - 08: The Change Mindset Toolkit - How to Improve Decision-making in Uncertainty;
    • Chapter - 09: Meet the Platers - Lessons from Powerful Leaders on Navigating Change

About the Author

Andy Craggs has over 30 years of experience in leadership and business consulting. A Director of Executive Education at London Business School, he has previously worked for Dow Jones, Walt Disney and Sony and now delivers leadership, change and executive coaching programmes for companies like Apple, BBC, ING, Dyson and Novartis. A public speaker and writer on organizational issues and cross-cultural leadership, he has delivered keynote addresses for large audiences at organizations such as EY and PMI, and has taught at UCLA (US), EMAM (Italy), and the IPA (UK). He is based in London, UK.

Reviews

"This book shares key lessons from a range of exceptional leaders who provide unique insights into the nature of change and navigating uncertainty."
*ADI IGNATIUS, EDITOR IN CHIEF, HARVARD BUSINESS REVIEW*

"Never has the importance of courage and empathy been more critical for navigating change in an uncertain world."
*AMY C. EDMONDSON, NOVARTIS PROFESSOR OF LEADERSHIP AND MANAGEMENT, HARVARD BUSINESS SCHOOL*

"To face the world's dramatic changes, The Change Mindset is both a fresh and indispensable book for leaders today. Vive la différence!"
*MAURICE LEVY, CHAIRMAN OF THE SUPERVISORY BOARD, PUBLICIS GROUPE*

"This new research concerning transitions is inspiring and exciting. It gives us the opportunity to examine oneself, to walk in huge steps through our own life and consider our different stages, contrary forces and paradoxes."
*PASCAL CAGNI, FOUNDER AND CEO OF C4 VENTURES, VICE PRESIDENT OF APPLE EMEIA (2000–2012)*

"It's hard to figure out the right way forward in today's turbulent world. In this fascinating new book, Andy Craggs provides you with the playbook you need. Based on many years' experience as a coach and consultant, The Change Mindset takes you through the obstacles to progress and identifies the key things you need to do to navigate the difficult transitions many of us face today."
*JULIAN BIRKINSHAW, PROFESSOR STRATEGY AND ENTREPRENEURSHIP, LONDON BUSINESS SCHOOL*

"As we peer from the present into the future, uncertainty and change loom large. In The Change Mindset, Andy Craggs provides a framework and practical guidance for how you can navigate a path forward with control and confidence, and seek not just a transition but your transition."
*ANDREW SCOTT, PROFESSOR OF ECONOMICS, LONDON BUSINESS SCHOOL*

"Andy Craggs' new book draws on lessons from a wide range of notable lead­ers who share their own experiences of change in a unique collection of stories and insights. The resulting psychological framework and change toolkit that emerge are powerful, fresh, and practical, providing a new route to tackling the leadership challenges we all face today. The twin practices of Courage and Empathy stand out as the critical skills for navigating change in our uncertain world, while self-awareness and the value of deep reflection become evident as we discover and explore our inner change archetypes as dreamers, drivers, shapers and sherpas. Find out how to build your own Change Mindset and more successfully navigate your biggest challenges as a leader in your own field of practice. A relevant and timely book in today's ongoing unpredictable Covid-19 world."
*DR L. MEE YAN CHEUNG JUDGE, FOUNDER, QUALITY AND EQUALITY LTD AND ACADEMIC OD PRACTITIONER*

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