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Introduction; Theories of conflict and aggression; Managing conflict with colleagues; Conflict with management; Conflict between teams and agencies; Conflict with substitute carers; Managing conflict with mothers; Managing conflict with fathers; Managing conflict with children; Concluding remarks. .
Dr Siobhan E. Laird qualified as a social worker in 1994. She is currently a lecturer at the Centre for Social Work based in the University of Nottingham. She has published extensively on child protection legislation and cultural competence in social work. Prior to taking up appointment at the University of Nottingham, Dr Laird was head of social work at the University of Ghana where she guided the indigenisation of social work degrees.
"The book provides tools and methods to improve child protection/safeguarding practice, which will be of benefit to experienced practitioners and newly qualified social workers and ... a useful resource for social work educators." Joanne Westwood, University of Central Lancashire