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Class a ERP Implementation
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Table of Contents

Chapter 1 - What is ERP Chapter 2 - Class A ERP PerformanceChapter 3 - Business PlanningChapter 4 - Sales ForecastingChapter 5 - Top Management Production PlanningChapter 6 - Sales and Operations PlanningChapter 7 - Master Production SchedulingChapter 8 - MRP (Material Requirements Planning)Chapter 9 - Data Accuracy RequirementsChapter 10 - Procurement ProcessChapter 11 - Internal Shop Floor ControlsChapter 12 - The Customer Chapter 13 - Project ManagementChapter 14 - The Management Systems for Class AChapter 15 - Education and Training for Success - The Investment in Human CapitalChapter 16 - The Metrics OverviewChapter 17 - Implementation of Class A ERPChapter 18 - Where Do We Go From Here?Chapter 19 - The Role of ConsultantsAppendix A - Summary of Criteria for Class A ERP CertificationAppendix B - Steps for Successful Class A Implementation

About the Author

Donald H. Sheldon is president of DH Sheldon & Associates, an international consulting firm headquartered in New York. As a practitioner, this leading expert previously served as Director and General Manager of The Raymond Corporation's Worldwide Aftermarket Services Division and as Vice President of Global Quality and Six Sigma Services for the NCR Corporation. Prior to forming his own firm, Mr. Sheldon was Vice President for BUKER, Inc, of Chicago, a world-recognized leader in management education and consulting. He has been published in numerous magazines and journals and is author of the book Achieving Inventory Accuracy and was co-author of The Road to Class A Manufacturing Resource Planning (MPR II). He has been a frequent speaker at colleges, international conventions and seminars and he is certified by APICS as CFPIM (Certified Fellow in Production and Inventory Management) and as CIRM (Certified in Resource Management).

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