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The Cleveland Clinic Way
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Table of Contents

Preface ix
Acknowledgments xv
Chapter 1
Group Practices Provide Better-andCheaper-Care 1
Chapter 2
Collaborative Care Is More Effective 27
Chapter 3
Care Should Be Monitored andRecorded for Quality 53
Chapter 4
Twenty-First-Century CareShould Be Innovative 79
Chapter 5
Care Should Be a Healing Experiencefor Body and Mind 109
Chapter 6
Wellness Depends on Healthcare,Not Sick Care 133
Chapter 7
Care Should Take Place in Different Settingsfor Comfort and Value 151
Chapter 8
Care Should Be Tailor-Made for You 173
Conclusion
Toward a Healthier Future 193
Appendix
History of Cleveland Clinic: A Timeline 199
Notes 205
Index

About the Author

As president and CEO of Cleveland Clinic, Toby Cosgrove, MD, presides over a $6 billion system comprised of Cleveland Clinic, its eight community hospitals, 16 family health centers, and clinics in Florida, Nevada, Canada, and Abu Dhabi. A cardiac surgeon, Dr. Cosgrove received his medical degree from the University of Virginia School of Medicine. He served in the U.S. Air Force Casualty Staging Flight in Vietnam and was awarded the Bronze Star.

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