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The Coaching at Work Toolkit
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Table of Contents

About the authors Preface PART ONE Coaching-the new technology for learning and change Chapter 1 Coaching at work today Chapter 2 Change in organisations Chapter 3 The coaching process-guidelines and protocols PART TWO Coaching tools and techniques Chapter 4 Assessment issues and profiles RChapter 5 Personality as a coaching tool Chapter 6 Taking ownership Chapter 7 Self-awareness Chapter 8 Dialoguing Chapter 9 Working with self-limiting beliefs Chapter 10 Dealing with emotions Chapter 11 Overcoming resistance Chapter 12 Non-verbal communication Chapter 13 Relaxation, meditation, visualisation and trance states Chapter 14 Problem-solving techniques Chapter 15 Role-playing Chapter 16 Journalling and mind-mapping Chapter 17 Evaluation PART THREE Practice management and future trends Chapter 18 Establishing and marketing a coaching practice Chapter 19 Future trends and issues in coaching Glossary Bibliography Index

About the Author

Suzanne Skiffington is a trained clinical psychologist and business coach. Perry Zeus has been an executive corporate coach, management consultant and management trainer for more than 15 years.

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