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The Coaching at Work Toolkit
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Table of Contents

About the authors

Preface

PART ONE Coaching-the new technology for learning and change
Chapter 1 Coaching at work today
Chapter 2 Change in organisations
Chapter 3 The coaching process-guidelines and protocols

PART TWO Coaching tools and techniques
Chapter 4 Assessment issues and profiles
RChapter 5 Personality as a coaching tool
Chapter 6 Taking ownership
Chapter 7 Self-awareness
Chapter 8 Dialoguing
Chapter 9 Working with self-limiting beliefs
Chapter 10 Dealing with emotions
Chapter 11 Overcoming resistance
Chapter 12 Non-verbal communication
Chapter 13 Relaxation, meditation, visualisation and trance states
Chapter 14 Problem-solving techniques
Chapter 15 Role-playing
Chapter 16 Journalling and mind-mapping
Chapter 17 Evaluation

PART THREE Practice management and future trends
Chapter 18 Establishing and marketing a coaching practice
Chapter 19 Future trends and issues in coaching

Glossary

Bibliography

Index

About the Author

Suzanne Skiffington is a trained clinical psychologist and business coach. Perry Zeus has been an executive corporate coach, management consultant and management trainer for more than 15 years.

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