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Communication Skills Guidebook
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Table of Contents

1. Finding Out: ResearchingBecoming familiar with the libraryFinding resources listed on a reading listUsing the library's searching toolsLocating material in the library buildingUsing electronic collectionsFinding information for your assignment2. Writing Up: Essay WritingGeneral advice for writing a good essayWhat are essay markers looking for?3. Arguing Through: Written ArgumentEffective academic argumentDeductive and inductive argumentsAcceptable reasoning and evidenceUnacceptable reasoning and evidenceA word of warningStructuring a strong argumentative essay4. Stating Facts: Presenting Research FindingsWhat are report readers looking for?General layout of a reportWritten expression and presentationWriting a laboratory report5. Writing Well: Language, Sentences and ParagraphsDeveloping your vocabularyChoosing the right wordUsing inclusive languageStructuring clear sentencesParagraphing effectively6. Dotting 'I's: Using Punctuation CorrectlyUsing abbreviations and other shortened forms of words or phrasesUsing apostrophesUsing capital lettersUsing colonsUsing semicolonsUsing commasUsing ellipsesUsing the full stopUsing numbersUsing quotation marksMore about punctuation7. Owning Up: ReferencingThe author-date (Harvard) systemThe note systemThe Vancouver systemNotes and note identifiersAcknowledging electronic sourcesFurther information8. Speaking Out: Public SpeakingPreparing for a talkDelivering your talkCoping with questions9. Teaming Up: Working in GroupsWhat makes a team effective?How can you make your team effective?Maintaining an effective teamSupportive behaviour within the teamProblems with working in teamsCollaborative writing of a team projectMaking a team presentation10. Facing Up: Succeeding in ExamsPreparing for an examAdvice for sitting written examsAdvice for other types of examsGlossaryReferences and Useful ResourcesIndex

About the Author

Iain Hay is Matthew Flinders Distinguished Professor of Geography at Flinders University Dianne Bochner is a retired lecturer in Communication Skills, Professional English and Literary Studies, Flinders University Gill Blacket is the Electronic Collections and Services Librarian at Flinders University Carol Dungey was an academic librarian who worked in a number of South Australian universities

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