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Communication Skills for Effective Dementia Care


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Table of Contents

Preface. Part 1. 1. Introduction to CAIT. 2. Understanding People's Needs. 3. General Communication - Inner hub. 4. Dementia Specific Communication - Outer hub. 5. Activities of Daily Living (ADL) and Levels of Functioning - Spokes. 6. Formulation-led approaches - Rim. Part 2. 7. Using Teepa Snow's Positive Approach to Care™ (PAC™) and GEMS™ to enhance care givers' communication skills. Susannah Thwaites. 8. Promoting Consent to touch during Personal Care. Luke Tanner. 9. Adaptive Interaction: facilitating communication in advanced dementia. Dr Maggie Ellis & Professor Arlene Astell. 10. What we have communicated and what next!

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A practical guide to enhancing communication and interaction with people with dementia

About the Author

Ian Andrew James is Lead for the Behaviour Support Services in Northumberland Tyne and Wear NHS FT, Consultant Clinical Psychologist at the Campus for Ageing and Vitality, and Honorary Professor at University of Bradford, UK.

Laura Gibbons is the Principal Coordinator and Trainer for the CAIT project in Northumberland Tyne and Wear NHS FT, and an Occupational Therapist working at the Campus for Ageing and Vitality, Newcastle upon Tyne.


A hugely practical and accessible guide to empathic communication and positive interaction. Building on the existing skills of professional and informal carers, its straightforward strategies will reduce distressing behaviours or help de-escalate them. As a way to improve the well-being of people living with dementia, James and Gibbons' book is highly recommended.
*Dr Tim Beanland, Alzheimer's Society*

This is a timely welcome text urgently anticipated since completion of a ten year programme on the management of dementia-related behavioural symptoms that cause distress. A must read!
*Esme Moniz-Cook, Professor of Psychology Ageing & Dementia Care Research, Faculty of Health Sciences, School of Health & Social Work, University of Hull*

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