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UNIT I: PRINCIPLES OF COMMUNICATION 1. Identifying Foundations of Human Communication 2. Exploring Self-Awareness and Communication 3. Understanding Verbal Messages 4. Understanding Nonverbal Messages 5. Listening and Responding 6. Adapting to Others: Diversity and Communication UNIT II: INTERPERSONAL COMMUNICATION 7. Understanding Interpersonal Communication 8. Enhancing Relationships UNIT III: COMMUNICATING IN GROUPS AND TEAMS 9. Understanding Group and Team Performance 10. Enhancing Group and Team Performance UNIT IV: PUBLIC SPEAKING 11. Developing Your Speech 12. Organizing and Outlining Your Speech 13. Delivering Your Speech 14. Speaking to Inform 15. Speaking to Persuade APPENDICES A. Interviewing B. Sample Speeches for Discussion and Evaluation

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