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PrefaceAcknowledgementsAbbreviations and acronymsIntroduction1 Introduction to social casework2 Professional responsibilities and practice standards3 Practitioner characteristics and attitudes4 The client5 The change process in practice6 Assessments7 Practice approaches: Models of intervention8 Rationale for intervention: Working with difference9 The contexts of practice10 Professional knowledgeReferencesIndex
VERA LLOYD lectures at Canberra Institute of Technology, and has also lectured in the School of Social Work at the Australian Catholic University. She was awarded the Social Work Educator of the Year 2008 by the Australian Association for Social Work and Welfare Education (AASWWE).
'Good practical advice that expands on theoretical approaches; a fantastic learning resource.' - Suewellyn Kelly, community consultant and VET educator, Queensland. 'The evidence base in all areas of the content is thorough, well grounded in theory and clearly articulated throughout this useful and practical text.' - Dianne Sutherland, TAFE NSW Riverina Institute.