Preface
Acknowledgments
The Global Competitive Intelligence I Process
The State of Our Understanding of Research and Practice in
Competitive Intelligence and Global Business by David L. Blenkhorn
and Craig S. Fleisher
Key Intelligence Topics (KITs) in Competitive Intelligence and
Global Business by Meera Mody
In Search of Best Practices in Global Competitive Intelligence by
Kirsten Rowatt
Moving from a Domestic to a Global Competitive Intelligence
Perspective: Learning from World Class Benchmark Firms by Jeff
MacDonald and David L. Blenkhorn
Process Differences in Performing Global vs. Domestic Competitive
Intelligence Data Collection by Tracy Annett
The Global Competitive Intelligence Environment
Key Laws Governing the Practice of Competitive Intelligence in
Global Business by Michelle Sandilands
Global Competitive Intelligence in Top-Performing Companies by
Rahim Kassam
Competitive Intelligence in Asia: The View through Different Lenses
by Babette Bensoussan
The Internet Will Continue to Revolutionized International
Competitive Intelligence Practices by Kelly Mah
The Legal Playground: Conducting Competitive Intelligence on a
Global Basis by Michelle Stever
Global Competitive Intelligence Management
A StratCom Model for the Practice of International Competitive
Intelligence by Attila Lendvai
The Location and Organization of the Competitive Intelligence
Function in a Multinational Corporation by Michelle Murray
Best Applications of Global Competitive Intelligence: Macro-Level
Scanning and Cultural Analysis by Scott Lapstra and Victor Knip
Knowledge, Skills, and Abilities of Domestic and International
Competitive Intelligence Practitioners by Betty Toczydlowski
Country, Industry, and Process-Specific Studies in Global
Competitive Intelligence
The Application of the Global Competitive Intelligence Model to
Sweden by Sandy Kokkinis
A Comparison of Competitive Intelligence Practices in the United
States and Mexico by Ross Kerr
Competitive Intelligence in Brazil by Jeff Libis
The Role of Competitive Intelligence in the Global Automotive
Supply Chain by Keith Fishwick
Management of Global Competitive Intelligence: The Way Ahead by
Craig S. Fleisher and David L. Blenkhorn
This volume explores how new practices in competitive intelligence are emerging in a global business environment. Contributions from researchers, scholars, and practioners specializing in competitive intelligence reveal the most current practices in the field.
DAVID L. BLENKHORN is Professor of Marketing at the
School of Business and Economics, Wilfrid Laurier University. There
he teaches, researches, and consults in the areas of competitive
intelligence, business-to-business marketing, customer relationship
management, and supply chain management. With Craig S. Fleisher, he
is co-editor of Controversies in Competitive Intelligence and
Managing Frontiers in Competitive Intelligence.
CRAIG S. FLEISHER is the Odette Research Chair and Professor
of Business (Strategy and Entrepreneurship) at Odette School of
Business, University of Windsor. Elected as Canada's first Fellow
of the Society of Competitive Intelligence Professionals, he serves
as Executive Co-Editor of the Journal of Competitive Intelligence
and Management. With David L. Blenkorn, he is co-editor of
Controversies in Competitive Intelligence and Managing Frontiers in
Competitive Intelligence.
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