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The Complete Family Office Handbook


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Table of Contents

Foreword xvii Preface xix Acknowledgments xxiii Chapter 1 Introduction to the Family Office 1 Kirby Rosplock, PhD A Macro View of Global Wealth 2 Billionaire Update 6 How Much Do I Really Need to Fund a Family Office? 8 Purpose and Definition of the Family Office 9 Historical Background of the Family Office 11 Family Wealth and the Family Office from the Industrial Age 11 Three Key Roles of the Family Office 14 The Keeper and Executor 15 The Guardian and Confidant 16 The Brain Trust 18 Types of Family Office Services 19 Conclusion and Final Thoughts 22 Notes 22 Chapter 2 Inception of the Family Office: Pathways to a Family Office 25 Kirby Rosplock, PhD Inception of a Family Office 25 Impact of the Family Business on the Family Office 27 Attractions and Challenges with Embedded Family Offices in the Family Business 27 Separating the Family Office from the Family Business 29 Sudden Wealth 30 The Investment Office 31 Family Offices through the Back Door 32 Family Business Exit and Liquidity Event 33 Case-The Kessler Family 34 Conclusion and Final Thoughts 39 Notes 40 Chapter 3 Family Wealth Needs: Determining Your Family Office Solution and Services 41 Kirby Rosplock, PhD Trends in the Family Office Landscape 42 Family Office Archetypes 45 The Multi-generational Focused Family Office 45 The Investment Family Office 45 The Founder's Family Office 46 The Administrative and Compliance Family Office 46 Family Business-Centered Family Office 47 Legacy and Philanthropic Family Office 48 Determining Family Wealth Management Needs 48 Why the Single Family Office Solution? 48 Why the Multi-Family Office Solution? 53 Questions to Ask During the Evaluation Process 56 Request for a Proposal (RFP) 62 Conclusion and Final Thoughts 66 Notes 66 Chapter 4 Family Values, Mission, and Vision and the Family Office 69 Kirby Rosplock, PhD Introduction to Values 69 The Process of Exploring Values 71 Values Statement 73 Mission Statement 74 Values, Mission, and the Family Office 74 The Importance of Vision 75 Elements for Successful Family Office Visioning 78 Building Your Family Office Vision 80 Pitcairn Family Case Study 81 Creating Your Family Vision 84 Step 1: Education and Clarifying the Process and Expectations 84 Step 2: Preplanning for the Vision Retreat 85 Step 3: Staging the Vision Retreat 86 Step 4: Developing Your Family's Vision 86 Step 5: Aligning Vision with a Strategic Plan 86 Conclusion and Final Thoughts 87 Notes 88 Chapter 5 Establishing and Structuring of Family Offices 89 Ivan A. Sacks, Esq., Chairman, Withers Worldwide William J. Kambas, Esq., Associate, Wealth Planning Practice Group, Withers Worldwide Justin M. Zamparelli, Esq., Partner, Commercial Practice Group, Withers Worldwide Case in Point 90 Question 1: What Legal Form Should the Family Office Take? 91 Choice of Entity 92 Deciding Between an LLC and a C Corporation 93 Question 2: Who Should Pay for Establishing and Operating the Family Office? 98 Question 3: Who Should Own the Family Office and How? 99 Legal Ownership 100 Beneficial Ownership 100 Models of Ownership 100 Question 4: Who Should Manage the Family Office and How? 102 Structuring the Legal Formalities 103 Structuring the Scope of Services 105 Family Philanthropy, Legacy, and Social Capital 108 Managing Regulatory and Estate Planning Concerns 108 Question 5: How Are Family Offices Structured to Optimize Tax Efficiency? 109 Tax Deductibility of Services Provided by the Family Office 111 State and Local Tax 112 Question 6: Can a Family Office be Structured to Manage Risk? 113 Risk Management Through Architecture 114 People-Oriented Risk Management 115 Balance Sheet, Cash Flow, and Economic Risk Management 115 Question 7: What Is the Process of Establishing and Structuring a Family Office? 116 Conclusion and Final Thoughts 118 Note 118 Chapter 6 Advising Families: Developing a Family Office Baseline 119 Kirby Rosplock, PhD Introduction to Creating a Family Office Baseline 120 The Family Genogram 121 The Family Background 122 Trusted Advisors 123 The Estate Plan Review 123 Mapping and Summarizing Legal Entities 124 Assessing and Preparing for Major Life Issues 126 The Financial Review 128 Capital Sufficiency Analysis 128 Capital Sufficiency Case Study for the Raymond Family 129 Capital Sufficiency Outcomes Discussion 132 The Insurance Review 136 Conducting An Insurance Review 136 Conclusion and Final Thoughts 139 Notes 140 Chapter 7 Legal and Compliance Standards and Practices for Family Offices 141 David S. Guin, Esq., Partner and U.S. Commercial Practice Group Leader, Withers Worldwide Mark J. Tice, Esq., Associate, Commercial Practice Group, Withers Worldwide New Regulations Affecting Family Offices 142 What Has Not Changed 142 Case in Point 143 The Single Family Office Exemption 145 Case in Point 148 Clients of the Family Office May Need to Report Beneficial Ownership of Securities of Publicly Reporting Companies 149 How to Report Beneficial Ownership 149 Clients of the Family Office May Need to Report Beneficial Ownership as Insiders of Publicly Reporting Companies 151 Reporting Insider Status on Form 3, Form 4, or Form 5 152 How Do I Determine Beneficial Ownership in a Multi-Tiered Family Holding Structure? 152 Case in Point 153 Are You an Institutional Investment Manager? (The Answer May Surprise You.) 154 What Is an Institutional Investment Manager? 154 Reporting on Form 13F 155 Determining If the $100 Million Threshold Has Been Met 156 Case in Point 156 Are You a Large Trader? 157 Case in Point 159 The SEC Gets Personal about Insider Trading 159 Compliance Policies 162 What Are the Components of a Good Compliance Policy? 162 Document Retention Policies 163 What Are the Components of a Good Document Retention Policy? 165 The Compliance Function: In-House versus Outsourced 166 Special Issues for Family Offices When Considering Regulatory Requirements 166 Conclusion and Final Thoughts 167 Notes 167 Chapter 8 Investment Management and the Family Office 171 Kirby Rosplock, PhD Family Office Investment Management 172 Concentration: All Eggs in One Basket 173 Simplifying the Wealth Management Paradigm: A Matter of Lifestyle and Legacy 175 Scale: How Much Is Enough? 177 Time: A Family Office's Most Precious Advantage 179 What Gets in the Way of Growing Wealth: Variance, Inflation, Taxes, Investment Costs, and Spending 181 Family Office Investing: A Different Type of Animal? 182 A Goals-Based Approach to Asset Allocation 184 The Investment Process in a Family Office 185 Investment Review 186 Investment Philosophy 186 Investment Objectives 188 The Investment Policy 188 Investment Advisory Committee 190 Strategic and Tactical Asset Allocation, Manager Selection, Surveillance, and Ongoing Investment Monitoring 191 The Role of the Chief Investment Officer 193 The Outsourced Chief Investment Officer Model 196 Case in Point: Walford Family Office 198 Conclusion and Final Thoughts 201 Notes 201 Chapter 9 Operations and Information Technology in the Family Office 205 Robert Kaufold, Managing Partner, Carriage Partners LLC Kirby Rosplock, PhD Family First: Establishing Family Office Operations and Information Technology 205 Assessing Complexity 207 Case 1: Simple Family Fact Pattern 209 Build the Infrastructure! 210 Comments on Technology for the Simple System 212 Case 2: More Complex Family Fact Pattern 212 Build the Infrastructure! 213 Comments on Technology for the More Complex Infrastructure 214 Case 3: The Most Complex Family Fact Pattern 215 Build the Infrastructure! 216 Financial Reporting 222 Data and Decision Archiving 225 Conclusion and Final Thoughts 229 Notes 230 Chapter 10 Talent Management in the Family Office 233 Kirby Rosplock, PhD Introduction 233 Family Office Staffing 235 Single Family Office Organizational Chart 235 Finding Family Office Talent 240 People Business 243 Chemistry Fit 243 Background Checks 246 Compensation 246 Managing Talent in Your Family Office 248 Role Clarity and Job Description 248 Performance Management 249 Talent Management Practices Case Study 250 Family at the Helm 251 Conclusion and Final Thoughts 255 Notes 255 Chapter 11 Governance Issues for the Family Office 257 Barbara Hauser, J.D., Independent Family Advisor Kirby Rosplock, PhD Governance Issues for the Family Office Itself 258 Benefits of a Good Board 258 Addition of Independent Directors 259 Interim Stage of Advisory Board 260 Accountability to the Family 260 Pricing Alternatives 260 Participation in Long-Term Strategy 261 Next Generation Issues to Address 261 Succession Planning for the Family Office and Its Executives 262 Case of the Winchester Family 266 Governance Issues for the Family Itself 269 Analysis of Existing Decision-Making Process 269 Hallmarks of Good Governance: Transparency, Accountability, and Participation 271 Benefits of the Family Creating Its own Governance Process/Structure 271 How to Create the Family Governance 272 Family Councils 273 Family Constitutions 274 Conclusion and Final Thoughts 276 Notes 277 Chapter 12 Preparing Succeeding Generations: Family Education in the Family Office 279 Kirby Rosplock, PhD Developing the Next Generation 280 Elsa's Story 282 To Tell or Not to Tell: Overcoming Communication Challenges 285 Case Study: Aragon Trust Company 287 Clear Expectations and the Power of Inherited Wealth 288 Case Study: The Lyle Family 292 Inspiring Entrepreneurship and the Next Generation 293 Mentoring: The Power, Influence, and Inspiration of Mentors 294 Building a Foundation for Financial Independence: The Role of the Family Office 297 Conclusion and Final Thoughts 301 Notes 302 Chapter 13 Family Entrepreneurship and the Family Bank 305 Warner King Babcock, AM Private Enterprises, Inc. Kirby Rosplock, PhD Key Entrepreneur Characteristics, Traits, and Questions 306 Mini-Case Study: Family Bank Supports and Promotes Family Entrepreneurship 309 Takeaways 310 What Is a Family Bank and Its Overall Purpose? 310 Mini-Case Study: Informal Intra-Family Financing for the Acquisition of a Business 312 Takeaways 312 Conceiving Your Family Bank 312 Who Funds Family Banks and What Do They Typically Fund? 313 Four Principles for Family Banks 315 Democratize 315 Harmonize 315 Customize 316 Professionalize 316 Mini-Case Study: Intra-Family Financing of Various New Family Businesses 317 Takeaways 317 Governance, Structure, and Organization 318 Mini-Case Study: Family Bank Without Good Governance 319 Takeaways 320 Evolution of Family Banks: From Simple to Complex 320 Family Bank Boards, Committees, and Trustees 323 Structures and Organization of Entities 324 Limitations of Trusts 325 The Role of the Family Office 326 The Role of Outside Experts 327 Tax and Legal Considerations of Family Banks 328 The Anderson Family Case Study 328 Conclusion and Final Thoughts 331 Notes 331 Chapter 14 Legacy and Philanthropy in the Family Office 333 Kirby Rosplock, PhD Introduction to Legacy 334 Legacy to the Senior Generation 334 Legacy to the Next Generation 336 Gender and Legacy: How Important Is Leaving a Legacy from Women's and Men's Perspectives? 337 Defining Legacy 339 Financial Legacy 339 Social Legacy 340 Philanthropic Legacy 343 Legacy and Its Connection to Philanthropy 345 Case Study: The Root Family and the Origins of the Coca-Cola Bottle 347 The Role of the Family Office Supporting a Family's Legacy and Philanthropy 349 Foundations 350 Family Offices Supporting Philanthropy: Opportunities and Challenges 351 Mentoring the Next Generation 352 Family Council 353 Conclusion and Final Thoughts 353 Notes 354 Chapter 15 Globalization of the Family Office: International Families and Family Offices 357 Kirby Rosplock, PhD Introduction to the Global Family Office 358 Asia 358 North America 362 Latin America 364 Europe 366 Middle East and Africa 370 Oceania 378 Conclusion and Final Thoughts 381 Notes 385 About the Author 387 About the Contributors 389 Index 393

About the Author

Kirby Rosplock, PhD, is a recognized researcher,innovator, advisor, author, and speaker in the family office space.She understands firsthand the opportunities and challenges offamily wealth as a fourth generation family business owner, boardmember, and co-trustee of her family's foundation. For nearly adecade, Dr. Rosplock was director of research & development atGenSpring Family Offices, one of the most prominent multi-familyoffices in the U.S. This book shares the insights and bestpractices she has gained through engaging more than 60 familyoffice experts, professionals and families with family officesaround the globe into this comprehensive handbook. For additionalinformation, visit www.Rosplock.net.

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