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ContentsTop 10 Computer Problems Tips1 Set a password2 Uninstall unwanted software3 Run the System Configuration utility4 Improve performance with ReadyBoost5 Add an external hard drive6 Review shared settings7 Create a homegroup8 Get Windows Live Essentials9 Enable the Guest account10 Share media over a network 1 Know your computerExplore your systemFind your Windows Experience IndexCalculate free hard drive spaceExplore programs listed in the Notification areaExplore your hardware in Device ManagerExplore the All Programs menuCreate a password reset diskCreate a system repair disk 2 First steps and quick fixesSet a passwordRun Windows UpdateUpdate third-party programsCheck the Action Center in Windows 7Scan with Windows DefenderReboot the PC, modems and routersUse System RestoreUpdate a driverReplace missing system filesRun the System Configuration utilityLocate Help 3 Free up hard drive spaceDelete unnecessary files and foldersSearch for and delete specific file typesUninstall unwanted softwareDelete unnecessary System Restore filesDelete unwanted media filesRun Disk CleanupEmpty the Recycle BinAccess Disk Defragmenter 4 Fix hardware problemsUnderstand common hardware problemsVerify Windows compatibilityImprove performance with ReadyBoostTroubleshoot sound problemsTroubleshoot printer problemsLocate a driver on the internetDownload and install a driverRollback a bad driverAdd an external hard driveReseat non-working internal hardware 5 Fix software problemsBrowse menus for HelpUpdate softwareReinstall softwareRun in Windows XP modeGoogle error messagesConsider an alternative programUninstall an error-prone application 6 Repair boot problemsRestart the computerBoot to the Last Known Good ConfigurationBoot with Safe mode (and then reboot)Choose Startup RepairBoot with your system recovery diskPerform a repair installationRun Disk Check 7 Diagnose and repair network problemsReview troubleshooting tasks already introducedVerify required hardware is powered onReconnect cables and connectionsReposition wireless access pointsRun the network troubleshooterReplace damaged cables, splitters and other hardwareVerify your network is privateReview sharing settingsCreate a user accountRequire a passwordRemove unwanted networksCreate a homegroupJoin a homegroup 8 Install missing and must-have applicationsDownload and installation basicsGet Windows Live EssentialsGet a Windows Live IDGet Microsoft Security EssentialsGet PowerPoint ViewerGet Adobe ReaderConsider QuickTimeConsider iTunesConsider SkypeConsider Firefox 9 Fix email problemsChange how often Mail checks for emailShow images and enable linksUnblock attachmentsLabel email as JunkLabel email as Not JunkApply a junk email filterEmpty Sent and Deleted Items foldersGet rid of an email stuck in your Outbox or InboxUpdate the time and date on your PCDecipher error messagesExport contacts 10 Resolve problems with Internet Explorer 8Rule out network problemsUse Compatibility ViewChange security settingsVerify cookies are enabledManage add-onsReset Internet Explorer settingsRun the Malicious Software Removal ToolGet online supportCheck for an updateShow toolbarsDelete unwanted Favorites 11 Resolve security warning messagesKnow the difference between system and third-party messagesExplore the Action CenterResolve a problem in the Action CenterUninstall unwanted manufacturer update softwareCheck the security report for a websiteView all parts of an emailTurn off security messages 12 Remove a virusKnow the signs of a virusFirst stepsInstall anti-virus updatesRun anti-virus software scansChoose an online solutionUse the Malicious Software Removal ToolLook on the internet for removal instructionsFinal steps 13 Manage and share dataReview sharing settingsCreate a folderMove or copy data into a folderDelete a file or folderShare a file or folderConfigure specific sharing permissionsUnderstand librariesAdd a folder to a libraryFind a missing file or folderRestore data from the Recycle BinCreate a search folderRemove the Read Only attribute 14 Fix problems with mediaMove media files into media librariesClean up your media librariesShare media from Media PlayerAccess media over your networkLearn what program you need to play a fileObtain third-party media softwareAssociate a file type with a programSet multiple file associationsConvert files to another formatTroubleshoot DVD playbackChange record settings in Media Center 15 Manage and maintain your PCDelete unwanted dataCompress files and foldersMove rarely used data off of your PCOrganise your files in foldersEnable the Guest accountKeep your desktop cleanPin items to the Start menu or taskbarReview problem reports and solutionsKeep your computer up to date 16 Install hardware to improve performanceInstall a digital camera, web cam or media cardInstall a printerLocate a driverDownload and install a driverUse ReadyBoostInstall softwareChange when the computer sleepsChange what happens when you press the Power button Top 10 Computer Problems Solved
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