MICHAEL FAZIO is a partner in Abigail Michaels Concierge, Manhattan's premier concierge business, serving almost 20,000 condominiums, hotels and private clients. He has been featured in a wide variety of publications, including "The New York Times, The New York Post "and "Crain's New York Business, "and is a recurring guest on ABC's "The View. "He lives in New York City. MICHAEL MALICE is the co-author of "Made in America: the Most Dominant Champion in UFC History, "a "New York Times "bestseller, and the subject of Harvey Pekar's "Ego & Hubris. "He lives in Brooklyn.
"A hilarious peek at the tricky situations a caretaker at a top New York hotel finds himself in."--"Harper's Bazaar" "There's a little bit of con in concierge. It's our job."--Michael Fazio in "Entertainment Weekly" "A juicy, compulsively readable ... tell-all book...How many memoirs manage to be both a quintessential show bizy beach read and a text that should be taught in every business school in the country?"--"Connecticut Post"