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Confidence
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About the Author

Rosabeth Moss Kanter is the Ernest L. Arbuckle Professor at Harvard Business School. Dr. Kanter is the author of such groundbreaking books as Men and Women of the Corporation, When Giants Learn to Dance, and Evolve!

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Drawing on more than 300 interviews with leaders in business, sports and politics, Kanter cogently explains the role confidence plays in the performance of institutions and individuals. Losing streaks are often created and then perpetuated when people lose confidence in their leaders and systems, while winning streaks are fueled by confident people who are secure in their own abilities and the ability of their leaders. Winning streaks are characterized by continuity and continued investment, Kanter argues, while losing streaks are marked by disruption and a lack of investment that typically give way to a self-fulfilling prophecy of failure. Combining theory with practical advice, Kanter details how losing organizations can instill accountability, collaboration and initiative-Kanter's three pillars of confidence-to help start a turnaround. She illustrates her ideas with a number of real-world examples, among them how the new owner of the Philadelphia Eagles stopped the team's chronic losing ways and built a winning organization. Kanter, a professor at the Harvard Business School and author of numerous books (including Men and Women of the Corporation), delivers valuable insights on the importance of confidence to success and on how organizations can create practices that build that much needed asset. (Sept.) Copyright 2004 Reed Business Information.

Sports are usually the first thing that comes to mind when discussing winning and losing streaks. So it's apropos that Kanter (Harvard Business Sch.; Evolve!) would include teams from across the spectrum of high school, college, and professional sports in her research. From her interviews with hundreds of companies, teams, and schools, she dissects the anatomy of winning and losing streaks in organizations. Kanter's training as a sociologist is evident as she examines organizational and personal traits that contribute to success and failure. It's not skills or talents alone that ultimately determine success but an organizational culture and leadership that bring out the best in all members of an organization. People who believe they can win will win; those who believe they can't win won't. Kanter shows how to recognize these patterns early on and turn around a losing record before it becomes legendary. A good prescription for Chicago Cubs fans as well as business collections in all types of libraries. Carol J. Elsen, Univ. of Wisconsin, Whitewater Copyright 2004 Reed Business Information.

A Business Week Bestseller

"Confidence . . . makes the compelling argument that the people who succeed are the people who expect to succeed." --Elle "A successful book on leadership that illuminates the underlying principles applicable to teams and small businesses as well as schools, corporations, and countries." --Washington Post "Well-researched and engaging. . . . Kanter is a witty and entertaining writer." --Miami Herald "Finally, there's a powerful book that digs out the truth about winners in every walk of life." --David Gergen, editor at large, U.S. News and World Report, and presidential counselor

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