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The Conflict and Communication Activity Book
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With so many people working under extraordinary pressure, where even the best organizations experience internal conflict, training can help. The aim is to help combatants redirect their passions into team efforts towards organisation goals. The "Conflict and Communication Activity Book: 30 High-Impact Training Exercises for Adult Learners" offers trainers the exercises that have proven most effective in resolving conflict at all levels in a myriad of workplace settings. Each activity features background information to help newer trainers understand its purpose and underpinning. The activities themselves are just the beginning. Workshop agendas and instructions for breakout sessions are also featured and a special "My Workshop Starts in Five Minutes" section provides on-the-fly solutions and last-minute adjustments. The "Conflict and Communication Activity Book" is full of ready-to-use tools. Reproducible aids include flipcharts, overheads, and checklists.
Product Details

Table of Contents

"Teaching About Communication and Conflict with Games and Exercises I. Questions to Ask About Conflict II. Why Playing in the Classroom is Serious Business Communication and Conflict Exercises I. My Workshop Starts in Five Minutes! 1. 3 Similarities & 1 Difference 2. A New Leaf 3. Right Listening 4. Building Bridges 5. Climbing Life's Ladders 6. Draw A House 7. Energy Jump 8. Meet the Press 9. Not ""I"" 10. Sentence Relay 11. The Squares Game 12. What you See is What You Get II. Exercises to Prepare in Advance 13. Four Roads to Resolution 14. A Time You Felt Different 15. Centering Under Pressure 16. How Soon is Possible? 17. I Lean 18. Mine Field 19. Missing the Meaning 20. Say It, Shout It, Skip It 21. Telephone Tales 22. Think Fast (4 Variations) 23. Timed Square 24. Values Clarification 25. What's in a Word? 26. Workers and Managers III. Full Day Workshops 27. Diversity Dialogue 28. Hold Please 29. The Synthetic Culture Lab 30. Write Your Own Case Study Trainer's Toolbox Exercise Matrix Sample Agendas Handouts, Flipcharts/Overheads, and Charts Fun Ways to Break into Groups"

About the Author

Bill Withers (Collingswood, NJ) is the author of The Conflict Management Skills Workshop (0-8144-7092-0) and the organizational development manager for R & B, Inc., an automotive supply corporation. Keami D. Lewis (North Wales, PA) has been a program designer, trainer, and business leader with Rosenbluth International, Showboat Casino, and other organizations recognized for excellence in training and management practices.

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