Table of Contents

Preface ix

Acknowledgments xv

About the Authors xvii

Part 1 Defining Culture Change Leadership

Chapter 1 A New Metaphor for Culture Change Leadership 3

Chapter 2 What Do We Really Mean by “Leading,” “Culture,” and “Change”? 13

Part 2 Understanding and Assessing the Structure and Practice of Culture

Chapter 3 The Structure of Culture from the Outsider’s Perspective 35

Chapter 4 The Practice of Culture from the Insider’s Perspective 55

Chapter 5 Culture Assessment and Culture Typologies 71

Part 3 Culture Change Dynamics

Chapter 6 The Socio-dynamics of Transformational Change 95

Chapter 7 Culture Change Dynamics in a Mature Company: Alpha Power 123

Chapter 8 A Story of Planned Change and Some Unintended Cultural Consequences: Beta Corporation 147

Chapter 9 When Cultures Meet: Acquisitions, Mergers, Joint Ventures, and Other Multicultural Collaborations 161

Chapter 10 Culture Change Leadership Summary 183

Appendix Tools for Culture Change Planning 191

References 209

Index 213

About the Author

EDGAR H. SCHEIN is the world-renowned expert on organizational culture, credited with founding the field and authoring this, the defining resource on the topic. He is Professor Emeritus of the Massachusetts Institute of Technology (MIT) Sloan School of Management.

PETER A. SCHEIN is the co-founder and COO of OCLI.org in Menlo Park, CA. He provides counsel to senior management on organizational development challenges facing private and public sector entities worldwide.