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Corporate Nonunion Complaint Procedures and Systems
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Table of Contents

Foreword by Bernard H. Trimble Introduction and Overview Design and Scope of the Book Nonunion Grievance Procedures and Systems: A Review of the Literature Corporate Nonunion Complaint/Grievance Systems: A Procedural Analysis Nonunion Grievance Arbitration Systems: A Procedural Analysis Nonunion Internal Tribunals and Peer Review Systems: A Procedural Analysis Nonunion Open-Door Policies and Formal Appeal Systems to Higher Management: A Procedural Analysis Conclusion and Bibliography Index

About the Author

DOUGLAS M. McCABE is Associate Professor of Human Resources Management and Industrial Relations at Georgetown University's School of Business Administration, Washington, D.C.

Reviews

"Operations Handbook for the Small Academic Library is a companion volume to the editor's The Smaller Academic Library: A Management Handbook (1988). This new book includes a series of separate chapters by different authors on various elements in a library's operations: e.g., general administration, personnel, public services, technical services. One section features five contributions on technology: use of microcomputers, CD ROM, electronic book ordering, and integrating new services and new technology into a library. One short paper in the general administration section concentrates on bibliographic networks."-Computers in Libraries
." . . the book is worthwhile and should be required reading for anyone interested in this field. The literature review and bibliography are particularly informative and form the basis for an excellent resource for additional research on the subject matter."-Labor Studies Journal
?. . . the book is worthwhile and should be required reading for anyone interested in this field. The literature review and bibliography are particularly informative and form the basis for an excellent resource for additional research on the subject matter.?-Labor Studies Journal
?Operations Handbook for the Small Academic Library is a companion volume to the editor's The Smaller Academic Library: A Management Handbook (1988). This new book includes a series of separate chapters by different authors on various elements in a library's operations: e.g., general administration, personnel, public services, technical services. One section features five contributions on technology: use of microcomputers, CD ROM, electronic book ordering, and integrating new services and new technology into a library. One short paper in the general administration section concentrates on bibliographic networks.?-Computers in Libraries

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